Frequently asked questions

Priority entry to the Upper Belvedere bypassing the ticket-office queue, plus the full permanent collection — the Klimt galleries (The Kiss, Judith I, and works from every phase of his career), the Schiele holdings, the Baroque state rooms, and the Marble Hall. The Lower Belvedere and Orangerie are not included unless you book the combo tier.

Most first-time visitors do Upper only — it holds the Klimt collection, which is what people come for. The combo adds Lower Belvedere (rotating exhibitions in Prince Eugene's own apartments, often excellent) plus the Orangerie. If you have half a day and care about Biedermeier or contemporary art, the combo is the better choice.

09:00 opening on a weekday. Book a slot within the first 30 minutes. The first hour has the gallery nearly empty; by 11:00 there are 30+ people at a time in front of The Kiss. Evenings are also quieter (Fri until 21:00).

Yes without flash or tripod, except in the immediate room housing The Kiss — that's a one-room ban to keep the queue moving. Other Klimts (Judith I, the Schiele rooms, the Frieze panels) you can photograph without flash. Selfie sticks discouraged throughout.

Tickets are issued for a specific date and are non-transferable once issued. If your plans change, reply to your confirmation email at least 48 hours before your date and we will rebook your visit to any open slot in the operator's calendar.

Yes, for kids 8+. The Baroque state rooms and the Kiss land well; younger kids get restless between the paintings. Under-19s are free at the gate (museum policy); the family tier bundles the paperwork. Strollers allowed, lifts to all floors.

The formal gardens between Upper and Lower Belvedere are free to enter and one of the best views in Vienna — from the Upper Belvedere terrace you see St Stephen's spire framed perfectly across the old town. No ticket needed; allow 30–45 minutes to walk down and back.

Tickets are issued for a specific date and are non-transferable once issued. If your plans change, reply to your confirmation email at least 48 hours before your date and we will rebook your visit to any open slot in the operator's calendar.

Gustav Klimt's The Kiss is on permanent display in the Upper Belvedere, which holds the world's largest collection of Klimt's oil paintings. Upper Belvedere admission is all you need to see it — no separate ticket or guided tour is required.

The Upper Belvedere is open daily from 9:00 am to 6:00 pm. Entry is by timed slot, so booking ahead guarantees admission at your chosen time and lets you skip the on-site ticket queue.

The Upper Belvedere holds the permanent collection — Klimt's The Kiss, plus Egon Schiele and Oskar Kokoschka — and is what most visitors come for. The Lower Belvedere hosts changing special exhibitions in Prince Eugene's former state rooms. For the famous paintings, choose the Upper Belvedere.

Take tram D to the Schloss Belvedere stop, or tram 18 or O to Quartier Belvedere. From the U1 metro, alight at Südtiroler Platz–Hauptbahnhof, about a 15-minute walk away.

Yes. The Belvedere palaces and gardens form part of the Historic Centre of Vienna, inscribed on the UNESCO World Heritage List in 2001.

If you want to stand in front of Klimt's The Kiss — one of the most famous paintings in the world — and see the largest Klimt collection anywhere, the Upper Belvedere is among Vienna's essential visits, set in a Baroque palace and garden that form part of the UNESCO-listed historic centre.

The Upper Belvedere uses timed entry, and popular slots — especially weekend mornings — sell out in peak season. Booking ahead secures your time and skips the on-site queue; we deliver your confirmed ticket by email.